Store Manager
On-siteWilmington, North Carolina, United States
Wilmington, North Carolina, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Manage all aspects of daily store operations, including merchandise flow, replenishment, and omni-channel execution. Lead and coach store associates on performance, development, and recruitment to build a high-morale team. Drive exceptional customer experiences by resolving complaints, modeling product knowledge, and ensuring visual standards. Optimize sales and profitability through clear action plans, loyalty program execution, and loss prevention. Ensure adherence to company policies and safety standards while managing controllable expenses. Direct workload to maintain effective scheduling across the store.
Required Qualifications
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
- Applicants must be currently authorized to work full-time in the United States
- PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position
Desired Qualifications
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
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