Store Manager
$70,000–$70,000 year
On-siteWashington, United States or District of Columbia, United States
Washington, United States or District of Columbia, United StatesOn-siteFull Time$70,000–$70,000 yearSmall
Full TimeSmall
Job Summary
Lead and direct the cafe's daily operations, creating an exceptional gelato and coffee experience while maintaining high standards of customer service, cleanliness, and labor utilization. Manage team-building, mentorship, and performance reviews for staff, ensuring adherence to brand and marketing initiatives. Schedule labor effectively, conduct regular meetings with regional leadership, and uphold impeccable cash handling and financial proficiency. Represent the brand as a Brand Ambassador at our City Center, Washington DC location.
Required Qualifications
- Excellent hospitality and customer service skills
- Proficiency in training and mentorship
- A lead-by-example approach
- Attention to detail
- Adherence to high quality and consistent standards
- Ability to multi-task with ease
- Impeccable cash handling skills
- Proficiency with financials
- Management of labor utilization and inventory
- Great communication skills
- Open to criticism and constantly striving to improve
Desired Qualifications
- Retail/food management experience is highly desired
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