Store Manager
On-site · Waterville, Maine, United States
Job Summary
Store Manager at a Dairy Queen franchise leading restaurant operations, managing dining room and kitchen functions, coaching the management team and hourly staff, ensuring food safety, driving fan-first service, developing local marketing initiatives, and overseeing P&L to optimize sales and profits. Responsibilities include hiring/training, inventory and cash controls, maintaining brand standards, and creating a positive, safe, inviting environment for fans and team members. Emphasis on leadership, accountability, and delivering exceptional guest experience while maintaining operational excellence.
Required Qualifications
- High School diploma or equivalent
- Minimum 3 years of restaurant management experience, with responsibility for restaurant profit and loss; previous quick service restaurant experience strongly preferred.
- Strong hospitality and customer service skills
- Proven track record of effectively managing COGS and labor
- Must be ServSafe certifiable
- Excellent track record of coaching and developing employees
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Ability to work in and out of different temperature ranges.
- Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
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