Store Manager
On-siteBrentwood, Tennessee, United States
Brentwood, Tennessee, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Oversee daily store operations, drive sales through promotional campaigns, and manage staff by recruiting, training, and scheduling associates. Monitor inventory levels, conduct audits, and handle cash reconciliation while ensuring compliance with health, safety, and regulatory standards. Resolve customer complaints, implement loyalty strategies, and analyze financial reports to achieve profit targets. Work a flexible schedule including nights, weekends, and seasonal snow removal as needed. This role supports CrossAmerica Partners' mission to provide essential fuel and convenience products across 34 states.
Required Qualifications
- Previous management
- Valid driver's license
- GED or high school diploma
- Minimum of 2 years of experience in retail or convenience store management
- At least 1 year in a managerial role
- Proven leadership skills with the ability to motivate and manage a diverse team of employees
- Excellent communication and interpersonal skills
- Ability to address and resolve operational and customer issues quickly and efficiently
- Strong organizational and time-management skills
- Experience managing store budgets, achieving sales targets, and analyzing financial reports
- Proficient in using point-of-sale systems, inventory management software, and Microsoft Office (Excel, Word)
- High school diploma or equivalent
- Associate or bachelor's degree in business, retail management, or a related field
- Must be able to stand extended periods (up to 8 hours) during shifts
- Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store
- Ability to bend, squat, and reach for products on shelves, both high and low
- Ability to climb a ladder as needed
- Must be able to walk throughout the store and between departments regularly
- Ability to handle cash, operate registers, and bag items efficiently
- Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products
- Able to work in cold environments, including freezers and refrigerators
- The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift
- Ability to work a schedule that allows for continuous availability
- Including outside of standard business hours
- Seasonal snow removal, as needed
- Ability to handle emergency situations
- Ability to work alone
Desired Qualifications
- Associate or bachelor's degree in business, retail management, or a related field is preferred
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