Store Manager - Convenience
On-siteCottingham, England, United Kingdom
EXPIREDCottingham, England, United KingdomOn-siteFull TimeSenior LevelRetail ServicesLarge
Full TimeSenior LevelLargeRetail Services
Job Summary
Lead a convenience store operation with full control, ensuring safe, legal trading and delivering affordable, accessible food daily. Plan and prepare for upcoming business activity, anticipating issues six months in advance while managing customer and trading teams. Drive performance through data insights, improving customer journeys and sales targets while navigating employee relations cases and HR policies. Lead change initiatives to maintain team engagement and wellbeing, modeling service values across all shifts. Manage a fast-paced environment to deliver results in service, sales, and team performance.
Required Qualifications
- Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
- A leader who role models excellent service and business values through teams of managers and colleagues.
- Uses data and insight to inform planning, improve performance or customer experience and/or KPI's.
- Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
- Can lead change, delivering engagement on purpose whilst managing team wellbeing.
- You've managed a fast-paced operation, delivering results across service, sales, and team performance.
- You use insight to make smart decisions that improve store performance and customer experience.
- You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care.
- You've developed and supported leadership capability within your team, helping others step up and succeed.
- You know how to lead through change — keeping your team motivated and focused.
- You walk the talk — showing up every day as a role model for service and values.
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