Store Manager
$50,000–$50,000 year
On-siteMississauga, Ontario, Canada
Job Summary
Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience. Coach, develop, and inspire a high-performing team to achieve sales, service, and operational goals. Own scheduling, payroll, inventory management, budgeting, and performance planning. Ensure the salon is clean, well-stocked, and beautifully merchandised to Chatters' standards. Build strong relationships with customers, creating loyalty through consistent and memorable experiences. Analyze performance metrics and take action to drive results and continuous improvement. Lead hiring, onboarding, training, and ongoing development of team members. Act as the primary leader on the floor, solving problems and making decisions that positively impact the business, customers, and team.
Required Qualifications
- Minimum 5 years of retail leadership experience
- Proven success leading teams, driving sales performance, and managing operations
- Strong background in inventory management, scheduling, payroll, and budgeting
- Excellent communication, organization, and time-management skills
- Ability to multitask and problem-solve in a fast-paced environment
- Reliable, accountable, and solution-oriented leadership style
- Comfortable using POS systems and basic computer programs
- Flexible availability, including days, evenings, and weekends
Desired Qualifications
- Salon experience is considered an asset
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