Store Manager - Chadstone
On-siteChadstone, Victoria, Australia
Job Summary
Analyze and follow up on the Store's Sales & Profit KPIs to maximize results by creating plans that deliver a great customer experience. Drive the Hello Member program with the team while ensuring execution meets H&M standards through regular Customer Audits. Manage recruitment, training, development, and succession planning for the Store, including performance reviews, feedback, and development plans. Secure Store Operations Best Practices in line with the Area plan. This full-time role requires a commercial mindset to prioritize tasks in a fast-paced environment. You will foster a positive interaction with colleagues and customers as an inclusive, confident business leader.
Required Qualifications
- Customer centric approach with proven results creating a great customer experience
- Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business
- Commercial mindset with the ability to analyze figures and formulate plans to maximize sales
- The ability to delegate, follow up and provide straightforward feedback with the goal of coaching and developing your team
- Excellent interpersonal skills and ability to communicate clearly with all team members
- Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development
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