Store Manager CAN
On-site · Etobicoke, Ontario, Canada
Job Summary
Store Manager at Läderach in Etobicoke, ON leads the customer experience and retail team, oversees sales, register duties, merchandising, inventory orders, staff scheduling, and in-store events. The role requires guiding training plans, upholding corporate values, ensuring store quotas are met, and maintaining compliance and loss-prevention standards. The ideal candidate has 3+ years in retail with increasing responsibility, strong leadership and customer-service skills, proficiency with POS and Microsoft 365, and a flexible weekend/holiday schedule. The position emphasizes brand advocacy, team development, and delivering a top-notch chocolate retail experience.
Required Qualifications
- At least 3 years of experience in a retail space with increasing levels of responsibility (ex-growth from associate level to shift lead/assistant manager)
- Equipped with strong leadership, staff management and customer service skills
- Proficient Computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS
- Reliable with a flexible schedule, including weekend and holiday availability
- Quality-minded with keen attention to detail
- Proactive and efficient
- Passionate about chocolate
Desired Qualifications
- 3+ years of experience in retail with increasing levels of responsibility (growth from associate to shift lead/assistant manager)
- strong leadership and staff management skills
- customer service excellence
- proficient computer skills including email, Microsoft 365, data entry, spreadsheets, and POS systems
- flexible schedule including weekends and holidays
- detail-oriented and quality-minded
- proactive and efficient
- passion for chocolate
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