Store Manager-Bronze-Retail
On-siteWestmount, Quebec, Canada
Job Summary
Achieve store sales budgets by executing company standards while exceeding customer expectations through superior service. Provide ongoing selling skills coaching and development based on individual strengths to help staff meet personal goals. Establish action plans to improve performance and productivity, ensuring customer loyalty is built by resolving issues in a timely, positive manner. Lead by example in sales and service, proactively recruiting qualified candidates to meet business needs. Model guiding principles and beliefs while managing resources to maintain established service levels. Reporting to the District Manager, this role focuses on leadership building, succession planning, and coaching within a Canadian lifestyle apparel brand.
Required Qualifications
- 3 + years related experience in a retail apparel environment
- Leadership skills: demonstrated through KPI results, retention & performance coaching principles
- Experience with visual planning and merchandising
- Demonstrated sales achievements in a high volume store
- Ability to manage resources to ensure that established service levels are achieved at all times
- Ability to manage multiple situations simultaneously while staying composed
- Must possess excellent communication (both oral and written), leadership and interpersonal skills
- Organization, planning and strong problem solving skills
- Ability to plan and prioritize workload
- Strong team-building skills with the ability to coach and mentor others
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