Store Manager
$55,170–$93,780 year
On-site · Nashville, Tennessee, United States or Oklahoma City, Oklahoma, United States
Job Summary
Responsible for every aspect of store operations, including selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. Drive store sales & promotions; build customer satisfaction & loyalty, and track payroll and store goals. Manage inventory, scheduling, and budgeting; attend paid training to stay up-to-date with automotive service industry. Ensure customer retention through effective issue resolution and strong communication. Requires leadership experience in retail sales management, problem-solving skills, and a valid driver’s license; preferred 2-year degree. Also supports ASE certifications, on-the-job training, and compliance with company values and CSR initiatives.
Required Qualifications
- High School Diploma or equivalent
- Demonstrated success in retail sales management
- Problem solving skills as it relates to customer complaints
- Aptitude to manage inventory, order scheduling, and merchandising displays
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
- Exceptional teammate and customer communication skills
- Negotiation and conflict resolution skills
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
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