Store Manager
$64,000–$96,000 year
On-siteRochester, New York, United States
Job Summary
Oversee daily store operations including open/closing procedures, work order management, CICO checks, inventory control, cash handling, and staffing. Drive team performance to meet KPIs such as Net Promoter Score, Time to Serve, and job completion while ensuring all technicians are SafeTechTM certified. Provide coaching on vehicle maintenance, recordkeeping, and customer service to resolve complaints and warranty issues. Maintain store appearance and compliance with federal, state, and local regulations. Requires a high school diploma or equivalent, valid driver's license, and 3+ years of leadership experience. Base pay ranges from $64,000 to $96,000.
Required Qualifications
- High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience
- Valid state-issued driver's license
- 3+ years of leadership experience with an innovative approach toward incenting performance
- 3-5 years of experience in retail or service center environments
- automotive experience
- Proficiency with Microsoft Office Suite, web applications, and general office equipment
- Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce
- Comfort working outside in a variety of weather conditions
- Present a professional appearance and wear personal protective equipment
- lifting and carrying up to 35 lbs. for short periods
- working at elevated heights
- remaining on your feet for extended periods
- pre-employment screenings, including background checks and/or drug screenings
- attestation of COVID-19 vaccination status
Desired Qualifications
- 5-7 years leadership/supervisory experience
- 3-5 years of experience in retail or service center environments
- automotive experience
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