Store Manager
$120,000–$120,000 year
On-siteSalt Lake City, Utah, United States
Job Summary
Oversee daily store operations including open/close procedures, work order management, CICO checks, inventory control, cash handling, and staffing. Drive team performance to meet KPIs such as Net Promoter Score, Time to Serve, and job completion while ensuring all technicians maintain SafeTechTM certification through training and coaching. Provide guidance on vehicle and equipment maintenance, respond to client complaints and warranty issues, and ensure compliance with federal, state, and local regulations. Maintain store appearance and proper recordkeeping while collaborating with marketing associates to display materials correctly.
Required Qualifications
- High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred
- Valid state-issued driver's license
- 3+ years of leadership experience with an innovative approach toward incenting performance
- 3-5 years of experience in retail or service center environments
- Proficiency with Microsoft Office Suite, web applications, and general office equipment
- Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce
- Comfort working outside in a variety of weather conditions
- Present a professional appearance and wear personal protective equipment
- Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods
- SafeTechTM certified
Desired Qualifications
- automotive experience
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