Store Manager
On-siteLas Cruces, New Mexico, United States
Job Summary
Oversee all sales KPIs including volume, margin, closing ratio, sales per guest, and bedding protection while maintaining proper staffing levels within budget. Handle escalated customer issues and provide leadership through communication with sales, guest experience, and visual teams. Coach staff to build individual and team success, audit employee performance for evaluations, and coordinate daily, weekly, and monthly meetings. Maintain budgeted administrative costs for wages and supplies, ensure adequate documentation of procedures, and complete various report functions. Work with the Visual Presentation Manager on product placement and report policy changes to staff.
Required Qualifications
- High School Diploma
- 2 + years working in the retail industry
- 4 + years supervising in a retail industry
- Ability to motivate employees to achieve sales KPI's
- Ability to handle guest concerns in a timely manner
- Ability to interview and staff retail location
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