Store Manager
On-siteSan Angelo, Texas, United States
Job Summary
Oversee all sales KPI's including volume, margin, closing ratio, sales per guest, and bedding protection. Handle escalated customer-related issues above the Guest Experience Manager or Lead. Provide leadership with timely communication to sales, guest experience, and visual teams while coaching staff to build individual and team success. Audit employee performance for evaluations, maintain budgeted administrative costs, and ensure adequate documentation of procedures. Maintain proper staffing levels, prepare performance evaluations, and coordinate daily, weekly, and monthly staff meetings. Work with the Visual Presentation Manager on product placement and report policy changes to staff.
Required Qualifications
- High School Diploma
- 2 + years working in the retail industry
- 4 + years supervising in a retail industry
- Ability to motivate employees to achieve sales KPI's
- Ability to handle guest concerns in a timely manner
- Ability to interview and staff retail location
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