Store Manager
$55,000–$70,000 year
On-siteFrisco, Texas, United States
Job Summary
Oversee day-to-day store operations by setting growth goals, designing strategies, and managing all aspects of the store to ensure exceptional customer service and high-quality custard standards. Lead the crew in a positive environment while mentoring assistant managers for promotion opportunities and maintaining calm during high-volume periods. Handle physical work all shifts up front, including guest service, staff training, and staffing management through interviews and onboarding. Communicate with the store via email and phone to address inquiries promptly and reinforce company policies. Maintain a "run it like you own it" mentality with integrity, honesty, and constant coaching to foster team growth. Work full-time with open availability for late nights, weekends, and holidays, including late Thanksgiving Eve hours, while adhering to Andy's family-friendly, no-fryer culture.
Required Qualifications
- 3-5 years of proven management experience in the food service industry or leadership role in a related industry
- High school diploma or equivalent
- Solid employment track record with positive references
- Must be able to physically work all shifts up front taking care of our guests and staff
- Must be friendly, enthusiastic, and full of energy
- Must lead by example and uphold high standards of operation in a fast-paced environment
- Must be a leader that helps their team grow through constant coaching and feedback
- Must have reliable transportation to and from work
- Must be able to work full-time and have open availability, including late nights, weekends and some holidays
- Must be able to physically work all shifts up front taking care of our guests and staff
- Constant standing and walking
- Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
- Occasional ascending or descending ladders, stairs, ramps, etc.
- Constant computer, point-of-sale register, and found equipment usage
- Frequent, continual, intermittent flexing or rotation of the wrist and spine
- Constant reaching, turning, and performing precision work around fountain area
- Constant talking, expressing, or exchanging ideas by means of the spoken work
- Constant clarity of vision at near and/or far distances
- Ability to work outside in various weather conditions
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