Store Manager - 40 Hour Family Leave Cover
$33,000–$33,000 year
On-siteRoyal Leamington Spa, England, United Kingdom
Job Summary
Coach and develop the store team through formative feedback, 121s, and development plans to drive performance. Create a service culture that prioritizes customer satisfaction while motivating staff to recommend additional services, gather customer data, and execute omni-channel selling. Take ownership of sales, profitability, and KPI results, communicating store performance and risks to stakeholders. Implement visual merchandising standards and ensure thorough product knowledge across all categories. Manage store operations including stock, loss prevention, health and safety, GDPR, and cash handling. Recruit a diverse team and address performance issues informally or formally. Maintain physical business assets and minimize losses.
Required Qualifications
- previous experience in leading a team
- previous experience in a retail or equivalent environment
- driving key KPI achievement
- managing budgets
- approachable management style
- solution focussed management style
- positive management style
- passion for sharing commercial knowledge
- huge focus on product knowledge
- thorough product knowledge of all Seasalt products
- design inspiration knowledge
- features knowledge
- benefits knowledge
- knowledge of omni-channel selling
- knowledge of gathering customer data
- knowledge of recommending add-on purchases
- knowledge of stock management
- knowledge of loss prevention
- knowledge of escalation
- knowledge of incident reporting
- knowledge of health and safety
- knowledge of GDPR
- knowledge of cash handling
- knowledge of key holder responsibilities
- knowledge of store safety standards
- ability to recruit a diverse and passionate team
- ability to drive performance through formative feedback
- ability to deliver 121s
- ability to create development plans
- ability to create a service culture
- ability to motivate store team
- ability to communicate store performances
- ability to highlight risks
- ability to identify opportunities
- ability to identify potential performance issues
- ability to deal with performance issues informally
- ability to deal with performance issues formally
- ability to maintain physical business assets
- ability to minimise losses
- ability to take ownership of sales
- ability to take ownership of profitability
- ability to take ownership of KPI results
- ability to understand what is required to drive performance in a store
- ability to implement store visual merchandising
- ability to implement windows standards
- ability to implement guidelines
- ability to utilise product information
- ability to utilise categories information
- ability to utilise bestseller information
- ability to maximise commercial opportunities within the store
- ability to maximise sales opportunities
- ability to ensure team has thorough product knowledge
- ability to ensure team shares knowledge
- ability to ensure team loves products
- ability to ensure team delivers excellent service
- ability to ensure customers feel welcome
- ability to inspire team
- ability to create a positive atmosphere
- ability to provide regular feedback
- ability to provide support
- ability to help with adjustments to recruitment process
- ability to apply if role makes candidate excited to come to work every day
- ability to apply as soon as able
- ability to drop email at careers@seasaltcornwall.co.uk
Desired Qualifications
- preferable experience in a retail or equivalent environment
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