Store Manager - 1528 - Mt. Prospect
$55,000–$60,000 year
On-siteProspect, Illinois, United States
Job Summary
Oversee the location's profitable operation, crew growth, and culture preservation by coaching, training, and managing all Brewista and Shift Lead duties. Maintain excellent wait times, cleanliness, and customer interactions while ensuring appropriate cash handling, deposits, and change. Create weekly shift schedules that balance crew availability with low labor costs and monitor inventory, small wares, and equipment. Facilitate team bonding through regular meetings, develop new leaders, and implement directives from upper management. Visit the stand outside scheduled shifts to coach, observe, and address operational or cultural issues. Work flexible hours including early mornings, late nights, weekends, and holidays, requiring the ability to lift 50lbs, work outdoors in all weather, and stand for prolonged periods.
Required Qualifications
- Work a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
- Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
- Regularly work weekends and be available to work holidays, if necessary
- Be available by phone or in person to promptly address any needs
- Create and maintain genuine, uplifting interactions
- Work carefully and quickly with hot water and coffee, glass bottles, and dairy products
- Be able to work outside for prolonged periods, in all weather conditions
- Be able to lift up to 50lbs
- Be able to stand comfortably for hours at a time
- Be able to climb a ladder and use a stepladder
- Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
- Safely walk in between and around cars in the drive thru line
- Safely use a utility knife
- Operate any position in the stand during peak hours
- Maintain awareness of the shift's operations while working a position
- Be able to address operational, procedural, or cultural issues with team members
- Adapt to problems and implement solutions during stressful situations
- Effectively manage multiple projects and deadlines
- Effectively lead and direct multiple personality types under pressure
- Has proven leadership abilities in a fast-paced environment with 40+ team members
- Beginner-level proficiency in Microsoft Office Suite
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