Store Leader - Tysons Corner
$110,000–$120,000 year
On-siteTysons, Virginia, United States or McLean, Virginia, United States
Job Summary
Lead the store with a customer-obsessed mindset by coaching Team Members in real time to deliver elevated, personalized service at speed. Manage daily operations, drive visual execution, and ensure store standards, replenishment, and merchandising remain on point. Own key business metrics including P&L, payroll, inventory, and productivity while analyzing trends to adjust strategies for sales and efficiency. Actively hire, onboard, and retain top talent while building clear development plans and supporting career progression through intentional feedback. Partner cross-functionally with HQ Support to align on big-picture strategies and new initiatives. Full-time availability required, including evenings, weekends, and holidays.
Required Qualifications
- 4+ years of leadership experience
- A proven track record of hiring, leading, and developing effective store teams
- Strong written and verbal communication skills
- The ability to work closely and effectively with others
- Deep understanding of customer service principles
- Strong problem-solving abilities
- Strong operational and organizational skills
- Strong visual merchandising skills
- A keen eye for detail
- Ability to stand and remain physically active and move around all areas of the store
- Ability to be accessible to customers for 100% of the scheduled shift
- Ability to bend, reach, and stretch for product
- Ability to lift, carry, and move items up to 40 pounds regularly throughout the shift
- Full Time Availability
- Availability to work evenings
- Availability to work weekends
- Availability to work holidays
- Availability to work overtime
Desired Qualifications
- Experience building diverse teams
- Strong interpersonal skills
- Ability to tackle complex problems
- Passion for product
- People first mindset
- Excellent operational skills
- Developer of others
- High energy and refined store leadership style
- Ability to inspire Team Members
- Ability to make customers feel seen
- Ability to coach in real time
- Ability to set the tone for performance
- Strong business acumen
- Sharp eye for detail
- Ability to keep people focused in fast-moving moments
- Comfortable making decisions
- Ability to raise the bar
- Ability to drive results
- Ability to lead through Operational Excellence
- Ability to manage daily operations
- Ability to drive visual execution
- Ability to ensure store standards are on point
- Ability to balance big picture thinking with attention to detail
- Ability to analyze business trends
- Ability to adjust strategies in the moment
- Ability to optimize performance
- Customer-first approach
- Solutions-oriented mindset
- Coachable mindset
- Focus on growth
- Culture of curiosity
- Continuous improvement mindset
- Ability to bring feedback to team and corporate partners
- Flexibility
- Focus
- Curiosity when plans evolve
- Ability to attract the right people
- Ability to build bench strength
- Ability to foster a culture of ownership
- Ability to foster collaboration
- Ability to foster mutual respect
- Approachable demeanor
- Consistency
- Clarity
- Ability to motivate through data, behaviors, and outcomes
- Ability to align daily actions to long term business vision
- Ability to partner cross functionally with HQ Support
- Ability to ensure alignment on big picture strategies
- Ability to provide feedback
- Ability to drive new initiatives
- Support for stores and brand success
- Influencer status (negative trait)
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