Store General Manager
On-siteCerritos, California, United States
Job Summary
Achieve financial objectives by developing and executing operational plans, budgets, and sales strategies to drive revenue growth. Manage daily café operations, including scheduling, labor control, and expense analysis, while conducting regular management meetings to review performance and provide direction. Oversee staff development through hiring, training, performance reviews, and coaching to foster high morale and ensure compliance with guest service standards and safety regulations. Resolve guest complaints, build rapport with customers, and maintain adherence to occupational health and safety laws. Requires a bachelor's degree, five years of F&B experience, and bilingual Korean and English proficiency. Must become certified in the company's food safety program within 30 days.
Required Qualifications
- Minimum of 5 years of experience in the F&B or similar industry
- Ability to handle multiple projects simultaneously and work under pressure
- Strong organizational and project management skills
- Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs
- Must become certified in the Tous Les Jours specified food safety program within 30 days of employment
Desired Qualifications
- Bachelors degree in business, marketing, or a related field preferred
- Excellent written and verbal communication skills
- Friendly and personable demeanor
- Proficient in Microsoft Office and relevant software
- Bilingual (Korean and English) preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.