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MattelPosted 1 month ago

Store Director - American Girl Retail

$120,000–$147,000 year

On-siteLos Angeles, California, United States

Full TimeSenior LevelEnterprise

Job Summary

Oversee daily operations of the American Girl Flagship Retail Store in Los Angeles, ensuring customer service standards, revenue goals, and policy compliance are met. Direct multi-departmental functions including Girl and Doll Salons, restaurants, and personal shopping services while managing financial planning, P&L reviews, and annual revenue forecasts. Lead a management team through performance evaluations, training programs, and succession planning to drive operational efficiency and brand ambience. Collaborate with corporate partners on retail strategy, consumer insights, and cross-channel initiatives to support business growth.

Required Qualifications

  • BA/BS (4-Year College/ University Degree) in Business Management
  • 10+ Years of experience in retail management
  • Must be willing to work a flexible retail schedule, including days, nights, and weekends

Desired Qualifications

  • Experience in premium, high-end retail preferred
  • Restaurant exposure desirable

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