Store (Brand) Manager
On-siteNew Bern, North Carolina, United States
Job Summary
Lead store talent acquisition and development through direct recruiting, training new associates, and creating ongoing growth plans. Build strong partnerships with Clinical services, the Support Center, and Human Resources while analyzing daily through quarterly reports to ensure staff meet desired goals. Execute customer repairs, assemble lenses, and manage lab standards to ensure accurate, on-time eyeglass delivery and full compliance with delivery commitments. Communicate effectively with diverse groups, prioritize changing business needs, and take ownership of results in a fast-paced retail environment. This role requires an associate's degree or two years of store management experience and offers competitive variable compensation with commission on sales.
Required Qualifications
- associates degree or 2 years of store management experience
- demonstrated leadership ability with at least three years of experience in a fast paced retail environment
- skills necessary to communicate effectively with a diverse group of people
- ability to multitask, prioritize and be flexible with changing business needs in a team environment
- knowledgeable on talent acquisition, talent development and HR processes
- schedule flexibility
- knowledgeable about MS Word, Google Docs, etc
Desired Qualifications
- valid ABO/NCLE Certification as required by state law
- willingness to earn certification within the first year of employment
- passionate about outstanding customer/patient care and eager to share that passion with others
- strong interest in learning, embracing and fostering innovation among your team
- consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company
- Optical experience
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