Store Associate
$24,960–$31,200 year
On-site · Knoxville, Tennessee, United States
Job Summary
Donatos Store Associate role in Knoxville, TN. Responsibilities include greeting customers, food prep (subs, pizzas, salads), stocking, cleaning, operating the cash register, taking orders, handling cash and giving change, ensuring cleanliness of lobby/kitchen/restrooms, and providing customer service over phone and in person. Emphasis on following food safety guidelines, accurate order taking, upselling items, and teamwork to support store operations across shifts (including potential variations in shift times).
Required Qualifications
- Must be able to perform the essential functions of this position safely while meeting productivity standards
- Able to stand and/or walk entire shift
- Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
- Occasional bending and twisting
- Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window
- Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas
- Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls
- Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty
- Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed
- Folds pizza boxes
- Effectively communicates with customers, co-workers, and managers in person or over the telephone
- Takes customer orders over the phone
- Completes the meal by offering suggestive sell items to the customers
- Offers to refill drinks, provides plates and napkins as needed and answers customer questions
- Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness
- Follows detailed food recipes while completing subs, pizzas, and salads for customers
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