Store Assistant Manager (H)
On-site · Lloydminster, Alberta, Canada
Job Summary
In the role of Assistant Store Manager, you will coach and develop your store team to deliver exceptional customer service and assist Pet Parents in finding the right pet solutions. Responsibilities include ensuring customer service standards are met, managing staff through recruitment and training, adhering to operational procedures, and coordinating store inventory and repairs. Successful candidates will have at least 2 years of retail management experience, a passion for pet care, strong customer service skills, and the ability to work flexible hours, including weekends.
Required Qualifications
- Minimum of 2 years customer service and retail store management experience
- Enthusiasm for learning & growth in pet care industry
- Possess outgoing and friendly personality with strong customer service skills
- Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
- Ability to have reliable means of transportation to and from the store
- Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
- Capacity for understanding inter-team conflicts and escalating when necessary
- Working knowledge of POS system
- Ability to lift 50lbs repetitively
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