Store & Assistant Catering Operations Manager
$41,600–$52,000 year
On-siteRiverwalk, Pennsylvania, United States
Riverwalk, Pennsylvania, United StatesOn-siteFull Time$41,600–$52,000 yearEnterprise
Full TimeEnterprise
Job Summary
Manage the Riverwalk Scoop Shop floor by setting a high-energy tone, monitoring labor and cost of goods, and driving sales while maintaining food safety and POS accuracy. Lead the catering operation by planning logistics, managing equipment, and ensuring operational excellence during on-site events across New Jersey, Florida, and Connecticut. Support staff training, maintain presentation standards, and implement creative ideas to grow the business under franchise standards. Requires 2+ years of retail food experience, availability for nights and weekends, and the ability to lift 25 lbs.
Required Qualifications
- 2+ years of management or general management experience
- Strong leadership, communication, and people skills
- Operational confidence and a team-focused mindset
- A big heart, high standards, and a love for great ice cream
- Understand that in this business, nights, weekends, and holidays are part of the deal -- and you're good with that
- Be available for late nights (past 11pm), weekends, and select holidays
- Bring at least 2 years of retail food experience
- a genuine understanding of small business operations
- Stay tech-savvy -- social media presence, paperwork, and operational systems are part of your world
- Lead with honesty and integrity, always
- Be comfortable working outdoors and able to lift, carry, and move approximately 25 lbs
Desired Qualifications
- Bring fresh, creative ideas to help grow the catering side of the business
- Help implement and manage catering operations under the Chief Administrator & Catering Manager -- including planning, logistics, equipment, marketing, and customer satisfaction
- Ensure all systems align with franchise standards (Square, Salesforce, etc.)
- Support proper training of catering staff -- daily operations, customer relations, cleanliness, and staff orientation
- Show up for events: prep before and after, ensure operational excellence on-site, and motivate the crew
- Maintain presentation standards, portion control, and proper serving temperatures at every event
- Help build a motivated team culture where growth and advancement are real possibilities
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