Stillman Law Office
On-siteFarmington Hills, Michigan, United States
Job Summary
Serve as the primary point of contact for clients throughout the audit process, leading the planning, coordination, and execution of client audits including scheduling, logistics, and documentation requests. Partner with Firm leadership to gather, review, and deliver audit materials accurately while overseeing corrective action plans resulting from findings. Facilitate audit interviews and meetings, ensuring all communications and responses are complete, accurate, and aligned with client expectations and regulatory requirements. Collaborate with internal stakeholders to identify risks, evaluate controls, and recommend process improvements while monitoring emerging compliance trends to drive continuous improvement. Develop and deliver training and guidance to support employee understanding of requirements and operational best practices. Track audit results and trends, providing reporting and recommendations to leadership to strengthen compliance performance and operational effectiveness.
Required Qualifications
- Bachelor's degree in Business Administration, Legal Studies, Compliance, Finance, Accounting, Criminal Justice, or a related field; equivalent professional experience may be considered in lieu of a degree.
- Minimum of 3-5 years of experience in audit, compliance, risk management, quality assurance, legal operations, financial services, collections, or a related field.
- Prior leadership, supervisory, project management, or cross-functional team leadership experience.
- Experience managing multiple projects, deadlines, and stakeholder relationships in a fast-paced environment.
- Strong working knowledge of Microsoft Office Suite, particularly Excel, Word and Outlook.
- A background check and drug test are required before hiring.
Desired Qualifications
- Experience within a law firm, collections agency, financial services organization, banking environment, or other regulated industry.
- Experience coordinating or leading client, regulatory, operational, or compliance audits.
- Knowledge of debt collection regulations, consumer protection requirements, and industry best practices.
- Experience developing and implementing corrective action plans and process improvement initiatives.
- Professional certifications such as Certified Compliance & Ethics Professional (CCEP), Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM), or similar credentials.
- Paralegal experience or legal industry experience.
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