Step Up Supervisor
On-siteLincolnshire, Illinois, United States
Lincolnshire, Illinois, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Execute store operations during scheduled shifts by organizing opening and closing duties, deploying partners, and delegating tasks to maintain the Starbucks Experience. Act with integrity and a customer-first attitude to model guiding principles, anticipate needs by evaluating the environment, and deliver quality beverages and food adhering to recipe and sanitation standards. Provide clear, respectful coaching to partners on performance and morale, communicate feedback to the store manager, and ensure proper cash management and safety protocols are followed throughout the shift.
Required Qualifications
- Customer service experience in a retail or restaurant environment - 1 Year
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Puts the customer first
- Has a relentless focus on the customer
- Works well with others
- Listens and communicates well with others within and outside of Starbucks
- Leads courageously
- Develops continuously
- Achieves results
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