Station Mgr I - 90394118 - Dallas

Direct and oversee all passenger and train-related activities within a designated division, ensuring efficient and passenger-focused station operations in compliance with company policies. Provide leadership, mentorship, and guidance to station employees for optimal daily performance. Manage staff engaged in passenger services, including boarding, baggage handling, ticketing, passenger assistance, and station maintenance. Ensure safe and efficient station operations, optimizing employee performance, passenger service, and on-time performance. Respond to customer needs and issues, both in-person and through formal correspondence. Manage station budgets, staffing, payroll, and support services to maximize passenger provision and achieve financial and service delivery objectives.