Station Mgr I - 90001532 - Seattle

Direct and oversee all passenger and train-related activities within a designated division, ensuring efficient and passenger-focused station operations in compliance with company policies. Provide leadership, mentorship, and guidance to station employees for optimal daily performance, including staff engaged in passenger services, baggage handling, ticketing, passenger assistance, and station maintenance. Ensure safe and efficient station operations, optimize employee performance, passenger service, and on-time performance, and respond to customer needs both in-person and via formal correspondence. Manage station budgets, staffing, payroll, and support services to maximize passenger provision and achieve financial and service delivery objectives. Serve as a liaison with other departments to coordinate and resolve service issues, including train delays, equipment problems, and service disruptions, ensuring passenger accommodation and crew availability.