START Therapeutic Coach (Closes 8/31)
$60,000–$60,000 year
HybridPittsburgh, Pennsylvania, United States
Job Summary
Provide a supporting and encouraging environment for caregivers and persons receiving therapeutic coaching while implementing START Therapeutic Coaching Manual services. Collaborate with the START clinical team to identify strengths-based strategies, communicate biopsychosocial factors and coaching outcomes, and provide modeling and education to create a safe home environment. Maintain timely documentation in the START Information Reporting System and respond to individual safety needs by reporting significant changes in presentation or health. Serve as a positive representative for the START Program with system partners, families, and the community, while attending daily triage meetings. This role supports individuals aged 6 and older with intellectual and developmental disabilities and mental health needs in their home settings or other environments where challenges occur.
Required Qualifications
- Bachelor's degree in psychology, social work or other human service-related field
- Minimum of 2-years of experience working with persons with ID/A and mental health needs
- Act 33 and 34 clearances
- Valid driver's license and access to a reliable vehicle
- Position requires travel within the community to meet participants where they need the most support
Desired Qualifications
- Working understanding of PERMA+, strength spotting and various evidence-based assessments provided by the START team
- Knowledge of applicable regulations for the systems involved in STC
- Excellent written and verbal communication skills when presenting to senior management, stakeholders and system partners
- Knowledge of general computer programs (i.e. MS Word, Outlook, Adobe)
- Demonstrate creative problem-solving skills that promote maximum effectiveness of both natural and community resources
- Demonstrated excellence in customer service by resolving issues promptly and maintaining high levels of satisfaction
- Demonstrate an ability to facilitate, plan, and organize muti-system activities and handle multiple priorities simultaneously
- Demonstrate an ability to manage conflict by addressing issues and negotiate a solution-based outcome
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