Starszy Specjalista ds. Operacji Base Courier

Senior Operations Specialist in Base Courier will serve as the primary point of contact for courier partners to ensure smooth logistics, monitor delivery performance and costs, and help implement new delivery services. Responsibilities include daily liaison with carriers to address delivery issues, ensuring packages are picked up, transported, and delivered on schedule, analyzing costs and participating in negotiations, assisting in launching new shipping and pickup options, and monitoring quality metrics. Key required skills include quick problem-solving, strong communication and relationship-building with business partners, basic knowledge of logistics or e-commerce, data and Excel proficiency, and fluent English, with the ability to manage tasks independently and take ownership. The role offers competitive compensation, growth opportunities, and a dynamic startup-style team environment.