Starbucks Supervisor
$39,437–$39,437 year
On-siteAbbotsford, British Columbia, Canada
Job Summary
Guide and assist in training less experienced Starbucks team members while overseeing staff assignments for opening, closing, and side duties. Prepare and serve all menu items according to Starbucks Standards, ensuring stations remain clean, well-stocked, and maintained throughout the shift. Rectify customer complaints and make decisions in the absence of a manager, completing periodic inventory, audits, and end-of-day reporting. Maintain complete knowledge of departmental policies, service procedures, equipment use, and breakage protocols. This full-time role requires a minimum of two years of supervisory experience in a fast-food industry, proficiency with a point-of-sale system, and the ability to work with minimal supervision.
Required Qualifications
- Previous experience in similar role
- Minimum 2-year supervisory experience in a fast food quick serve industry
- Knowledge on how to operate and program a point of sales (POS) preferably Micros
- Must be able to perform job functions with attention to detail, speed, and accuracy
- Prioritize, organize and follow-up
- Be a clear thinker
- Remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand a guest's service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent data
- Must be legally eligible to work in Canada
Desired Qualifications
- Food Safe Level 1 certification
- WHIMIS certification up to date
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