Stand Manager
On-siteNorfolk, Virginia, United States
Job Summary
Stand Manager manages a 40+ person team and coaches staff across roles from Brewista to shift lead. Responsibilities include training and motivating the crew to reduce wait times and deliver spotless service, creating smart weekly schedules that balance labor costs with fast lines, guarding cash and gear (deposits, change funds, inventory, equipment), running team huddles and events to boost culture, driving health-code compliance, translating upper-management goals into action, and coordinating with leadership. The role requires flexible scheduling between 5 a.m. and 11:30 p.m., with weekends, holidays, and on-call moments.
Required Qualifications
- Magnetic people skills and proven leadership of 40+ teammates
- Calm, quick hands around hot liquids, outdoor weather, and 50-lb lifts
- Endurance to stand, bend, climb, and navigate drive-thru traffic for hours
- Sharp multitasker who solves problems on the fly and juggles multiple projects
- Basic Microsoft Office know-how
- Bring the energy, own the numbers, and make every shift legendary
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