Stagevacature: Accountmanagement & Customer Support bij Mobian

Support the account management team by maintaining contact with clients and travel agencies, drafting reports, and assisting with new partner onboarding. Handle customer inquiries via email, chat, or phone to resolve booking challenges and ensure optimal user experience. Contribute to improving service processes and assist in creating customer analyses using various CRM and support systems. This role involves balancing relationship management with direct traveler support to enhance overall satisfaction.