Staffing Specialist
$45,000–$50,000 year
On-siteSouthfield, Michigan, United States
Job Summary
Onboard employees following Epitec and customer requirements while managing I-9, E-Verify, and immigration tasks. Maintain highly organized employee files and prepare accurate onboarding packets with limited supervision. Collaborate with Finance, Compliance, HR, IT, Sales, and Recruiting to address employee issues, and send email reminders to field consultants missing hours. Make follow-up phone calls to verify work status and complete hour tie-outs between client systems and Epilink. Requires a Bachelor's degree in HR, Accounting, Finance, or Business Administration, with strong time management skills for handling high-volume cases in a fast-paced environment.
Required Qualifications
- Must prioritize and plan work activities using time efficiently and develop realistic action plans
- Must demonstrate accuracy and thoroughness and monitor own work to ensure quality
- Must adapt to changes in environment, manage competing demands and is able to deal with frequent change, delays or unexpected events
- Ability to understand customer contract requirements
- Ability to prepare organized, accurate onboarding packets that are compliant with customer requirements and follow established Epitec processes with limited supervision
- Excellent writing and organizational skills required
- Bachelor's degree in Human Resources, Accounting, Finance, or Business Administration fields
- Problem solving - identifies and resolves problems in a timely manner
- Oral communication skills - speaks clearly and persuasively in positive or negative situations
- Interpersonal skills - maintains confidentiality and remains open to others ideas and exhibits willingness to try new things
- Written communications skills - edits work for spelling and grammar presents numerical data effectively and can read and interpret written information
- Strong attention to detail with ability to multi-task
- Highly proficient with Microsoft Office programs
- Time management and organizational skills are essential to effectively handle the high volume of cases that will be assigned
- Dedicated to providing exceptional customer and employee service
- Detailed-oriented and able to work in a fast-paced environment
Desired Qualifications
- Customer service experience
- Experience in fast paced work environment
- Above average competency in Microsoft word and excel
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