Staffing Coordinator (Scheduler)
$50,461–$62,338 year
On-site · Mission Viejo, California, United States
Job Summary
Coordination of Home Health clinical staff schedules; triages incoming calls; schedules visits in an electronic scheduling system; coordinates daily staff assignments to maximize continuity of care and clinical productivity; reassigns visits as needed, collaborates with clinical supervisors and Home Health Access, and ensures admissions and add-on visits are scheduled per agency guidelines; emphasizes communication with patients/caregivers and coordination across staffing areas; requires healthcare experience and strong customer service skills.
Required Qualifications
- Six months of experience in a healthcare-related environment
- Two years of demonstrated outstanding customer service experience
- Experience in staffing or scheduling in a clinical or home services setting (preferred)
- Education: no formal degree requirement (CA/WA) or equivalent experience
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