Staffing Assistant (Bilingual)
$1,040,000–$1,040,000 year
On-sitePlainfield, Indiana, United States
Job Summary
Greet visitors, determine the nature of business inquiries, and direct them to appropriate staff members. Answer incoming phone calls to assess urgency and take appropriate action, while distributing and managing incoming mail. Coordinate and manage applicant traffic throughout the intake and interview process, ensuring all new hire documents are completed appropriately. Administer pre-employment tests and enter results according to standard operating procedures to support 100% on-time order fulfillment. Manage the new hire process and ensure service operations comply with company policies and applicable government regulations.
Required Qualifications
- Bilingual: fluent in Spanish and English
- Experience in a customer service role
- Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency
- Excellent computer skills including proficiency in Microsoft Office suite
- Strong verbal and written communication skills
Desired Qualifications
- Experience in a customer service role preferred
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