Staff Technical Program Manager
On-siteAustin, Texas, United States
Job Summary
Drive portfolio health and predictable delivery across complex, cross-functional programs for lead services and enterprise systems. Create clear visibility into progress, risks, dependencies, and tradeoffs while establishing operating rhythms, dashboards, and review cadences. Strengthen SDLC discipline by defining intake, prioritization, sequencing, and release readiness standards. Coordinate work across Engineering, Product, Design, Data, and Operations to translate technical complexity into clear business context for leadership. Engage engineering teams on systems, architecture, and delivery risks to surface issues early and drive resolution. Partner with product and engineering leaders to connect execution plans to customer and business outcomes, improving planning and delivery predictability without unnecessary bureaucracy. Contribute to AI-forward workflows and automation where they create meaningful value.
Required Qualifications
- 8+ years of experience in technical program management, engineering program management, delivery leadership, or a related field
- Demonstrated Staff-level impact across multiple teams, programs, or organizations
- Experience creating operating mechanisms, driving portfolio-level visibility, and influencing director- and vice president-level stakeholders
- Strong technical fluency across software development lifecycles, systems, services, APIs, data flows, integrations, dependencies, and technical tradeoffs
- Experience improving execution discipline across teams through better governance, intake, prioritization, planning, risk management, or release practices
- Experience working in product-focused software environments, customer-facing platforms, SaaS, consumer technology, marketplaces, or complex software organizations
- Strong executive communication and the ability to tailor messages for engineering, product, business, and leadership audiences
- Comfort operating with significant autonomy in ambiguous environments and bringing order to complex, shifting priorities
- A track record of influencing outcomes without direct authority
- Genuine interest in an individual contributor Staff TPM role
- This is not a people-management position
Desired Qualifications
- 10+ years is preferred
- Marketplace, ecommerce, consumer technology, or customer-platform experience
- Programs involving high-volume matching or routing, lead delivery, transaction or billing systems, partner integrations, or real-time data pipelines
- Experience with AI-enabled products, automation, machine learning workflows, or responsible AI adoption
- Experience establishing Definition of Ready/Done practices, release governance, operational readiness, or cross-team delivery standards
- Experience supporting cloud-native products and modern software engineering organizations
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