Staff Software Engineer, Tooling (Product)
$168,000–$240,000 year
HybridNew York, United States
Job Summary
Independently scope, design, and deliver solutions for large, complex, cross-cutting challenges spanning backend services, web, and mobile, owning multi-system outcomes end to end. Drive the architecture behind onboarding, compliance (KYC/identity), and customer support workflows that serve millions of users, while setting technical direction across the product unit to avoid design pitfalls. Leverage AI coding tools and agentic development pipelines to advance how the team builds, and own the DevOps lifecycle including operational review, security, and disaster recovery. Plan and deliver complex, multi-team, long-term projects with external dependencies, conduct meaningful code reviews for correctness and security, and mentor engineers to raise quality across teams. This high-leverage role requires in-person presence twice a week at the New York City office.
Required Qualifications
- 8+ years of software engineering experience building and operating complex production systems at scale
- A track record of independently designing and delivering large, multi-system or multi-team projects from architecture through operation
- Demonstrated ability to work across multiple layers of the stack: backend services plus web and/or mobile — and a willingness to work wherever a problem requires
- Proficiency in a typed language (e.g., TypeScript, Scala, Java, Go) and comfort with JavaScript/TypeScript for web and mobile surfaces
- Experience building consumer-facing applications, with a strong understanding of UX/UI concepts and product sensibility
- Fluency in using AI coding tools and automation as part of your everyday workflow
- Expertise in unit and integration testing and a commitment to code health, testing, and maintainability
- A customer and product-focused mindset, with the ability to make well-reasoned tradeoffs between speed and quality
- Demonstrated technical leadership: influencing architecture and prioritization across teams, mentoring engineers, and building consensus among cross-functional stakeholders
- Excellent communication and teamwork skills, including the ability to drive alignment across teams and time zones
- This role is required to be in person twice a week at our New York City, NY office
Desired Qualifications
- Experience in the crypto or fintech industry, or as a user of crypto products
- Experience with onboarding, identity/KYC, compliance, or customer support tooling
- Experience building and operating AI agents or agentic workflows in production
- Familiarity with React/React Native and cloud/microservices architecture
- Experience influencing product decisions with data and experimentation
- A history of acting as a technical multiplier — coaching engineers and leading initiatives beyond your core area of expertise
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