Staff Software Engineer - Insurance
$192,000–$288,000 year
Hybrid · Miami, Florida, United States or Toronto, Ontario, Canada
Job Summary
AI-native Staff Software Engineer for Insurance at Nubank. Architect and operate production AI/agentic systems powering end-to-end, customer-facing insurance features; set engineering standards for AI development; ensure observability and reliability; drive cross-functional alignment with Product, Data, Security, Compliance, and Insurance partners; embed responsible and auditable AI across products; mentor peers and contribute to shared agent libraries; role requires proven leadership in large-scale software systems, AI-first mindset, and experience with LLMs/RAG in fintech/regulated domains. Hybrid work model with offices in Palo Alto, Miami, or Toronto.
Required Qualifications
- Proven technical leadership as a senior/staff engineer delivering high-impact, large-scale software systems in production
- AI-first mindset with professional experience implementing LLMs, generative AI, agentic patterns and/or RAG systems in real-world products
- Strong full-stack thinking; design maintainable codebases and APIs bridging model inference/orchestration with user-facing surfaces
- Experience navigating ambiguous, cross-functional projects with multiple business units and stakeholders
- Demonstrated strategic acumen linking AI initiatives to business drivers such as operational efficiency, risk, and customer engagement
- Solid understanding of prompt engineering, tool calling, context management, and agent loops; contribution to shared agent libraries
- Mentoring and uplifting peers on AI-native workflows, prompt engineering, and production ML/AI patterns
- Experience in fintech or other regulated industries (financial services, insurance, payments) or similarly complex domains
- Advanced English for daily collaboration in a global environment
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