Staff Site Reliability Engineer
Hybrid · Gurugram, Haryana, India
Job Summary
Staff Site Reliability Engineer responsible for owning and maintaining highly available production systems, leading incident response (P1/P2), conducting RCA/PIRs, and driving reliability, performance, and operational excellence. Design, build, and manage scalable AWS-based cloud infrastructure using Terraform with strong ownership of Kubernetes (EKS), networking, security, and platform resilience. Develop and optimize CI/CD and GitOps pipelines using GitLab CI and ArgoCD, automate operational processes for efficiency and consistency, and manage observability and on-call operations via PagerDuty/Zenduty, Prometheus, Grafana, ELK, and Datadog. Collaborate with global engineering, security, and product teams; contribute to cloud architecture and compliance initiatives (SOC2, ISO27001); create operational documentation; and mentor team members.
Required Qualifications
- 5–8 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles
- Strong hands-on experience with AWS, Terraform, Kubernetes, and ArgoCD in production environments
- Experience operating EKS-based platforms, including networking, scaling, monitoring, and troubleshooting
- Strong knowledge of CI/CD, GitOps, and automation practices, with hands-on use of GitLab CI and ArgoCD
- Experience managing production systems in a 24×7 environment, including incident response and on-call practices
- Solid Linux and cloud networking background
- Experience with observability tools such as ELK and Prometheus
- Strong scripting skills in Python, Bash, or Go
- Engineering degree in computer science or equivalent
- Cloud certifications such as AWS SysOps / DevOps Engineer, or CKA/CKAD
- Exposure to ITSM or change management processes in regulated industries (healthcare, fintech, or similar)
- Travel Percentage: 10%
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