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SoundHoundPosted 2 weeks ago

Staff Site Reliability Engineer

RemoteCanada

Full TimeSenior Level

Job Summary

Design, build, and maintain highly available and scalable infrastructure on Google Cloud Platform, architecting CI/CD pipelines for rapid, reliable deployments. Implement robust monitoring, alerting, and observability strategies to proactively identify and resolve system issues while driving incident response and post-mortem analysis. Partner with engineering teams to optimize performance, cost, and reliability of backend services, eliminate sources of toil, and lead department-wide compliance initiatives including PCI and SOC standards. Collaborate with cross-functional teams to ensure alignment on infrastructure roadmaps and security standards.

Required Qualifications

  • 12+ years of software engineering experience
  • significant experience in Site Reliability Engineering or DevOps roles
  • Expert-level experience with Google Cloud Platform (GCP) services (e.g., GKE, Compute Engine, Cloud Run, Pub/Sub)
  • Proficient in Infrastructure as Code (IaC) tools like Terraform or Pulumi
  • Deep experience with Kubernetes, container orchestration, and service mesh architectures
  • Strong background in monitoring and observability tools (e.g., Datadog, Prometheus, Grafana, Cloud Monitoring)
  • Experience designing and managing high-throughput, distributed systems
  • Strong problem-solving skills and a growth mindset—comfortable with ambiguity and making high-stakes technical trade-offs
  • Excellent communication skills and a demonstrated ability to mentor engineers
  • This role is available throughout Canada

Desired Qualifications

  • Experience working in a high-velocity, customer-focused environment
  • Familiarity with functional programming paradigms (e.g., Clojure/ClojureScript)
  • Prior experience in the restaurant technology, hospitality, or AI-driven SaaS space
  • Experience implementing security and compliance best practices in the cloud

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