Staff Quality Assurance Engineer
On-siteBatu Kawan, Penang, Malaysia
Job Summary
Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals throughout the product lifecycle. Lead the resolution of quality-related issues during both New Product Introduction and Sustaining phases, driving closure through risk assessment, containment actions, 8D root cause analysis, and CAPA. Accountable for product quality and reliability when products transition into the sustaining phase, communicating quality excursions to executive management and core teams. Collaborate with cross-functional teams including Program Management, Customer Management, Marketing, and Manufacturing to ensure seamless product transitions and meet all regulatory requirements. Participate in new product kick-off reviews and Manufacturing Readiness Reviews while coordinating with other QAPMs to share lessons learned and support continuous process improvement.
Required Qualifications
- Minimum Bachelor's Degree in Science or Engineering
- 8+ years of experience in high-volume manufacturing or engineering environments
- Proven track record of successfully delivering projects in globally distributed, cross-functional teams
- Collaborating effectively across multiple geographies and time zones
Desired Qualifications
- In-depth understanding of storage systems, including key aspects such as performance, quality, and reliability
- Hands-on experience in testing, reliability, and endurance evaluation of Flash memory and storage solutions
- Background as an ISO 9001 auditor
- Holder of a Six Sigma Green Belt
- Highly objective-driven and results-oriented, with a strong focus on delivering measurable outcomes
- Strong knowledge of FMEA, 8D methodology, and Statistical Process Control (SPC)
- Proficient in Microsoft Office, statistical analysis software, and issue tracking tools such as JIRA
- Excellent interpersonal, communication, leadership, critical thinking, and problem-solving skills
- Skilled in delivering impactful presentations and providing clear, concise executive summaries for quality excursions
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