Staff Product Operations Manager
RemoteUnited States
Job Summary
Lead the development of AI-native workflows using Claude Code to automate roadmap assembly, synthesize customer feedback, and deliver executive-ready materials. Manage cross-functional projects as the primary interlock with Marketing and Support, ensuring coordinated planning and on-time delivery of major product initiatives. Own the end-to-end process for capturing, categorizing, and routing global customer and field insights to shape product direction and prioritization. This role connects data-driven insights to strategic decisions within Saviynt's identity security platform, empowering product teams to execute smarter at scale.
Required Qualifications
- 7+ years of experience in Product Operations, Program Management, Business Operations, or a closely related function
- ideally in a fast-paced, high-growth enterprise software environment
- Exceptional project management, planning, and organizational skills
- meticulous attention to detail
- strong bias toward follow-through
- Demonstrated track record of managing multiple complex, high-priority initiatives simultaneously
- setting clear expectations
- maintaining momentum
- delivering on time
- Hands-on experience building AI-native workflows
- proficiency with Claude Code or equivalent AI coding tools
- ability to automate operational processes
- ability to extract insight from large data sets
- Strong command of collaboration and productivity tools
- ability to rapidly adopt new platforms as needs evolve
- Highly analytical and process-oriented mindset
- skilled at diagnosing inefficiencies
- designing scalable systems
- operationalizing repeatable workflows
- Deep empathy for global teams and customers
- consistent track record of translating real-world business needs into actionable product inputs
- Exceptional written and verbal communication skills
- ability to distill complex, nuanced topics into clear narratives
- Highly self-directed
- strong judgment
- comfortable operating autonomously
- navigating ambiguity
- handling sensitive information with discretion
- Thrives in dynamic, fast-changing environments
- solutions-oriented
- resilient under pressure
- energized by the challenge of bringing order to complexity
- Entrepreneurial by nature
- passionate about continuous improvement
- building from zero to one
- leaving every system better than you found it
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