Staff Product Manager
On-site · Bengaluru, Karnataka, India
Job Summary
Own the product strategy and multi-quarter roadmap for AI-first Digital Retail experiences across web and mobile. Identify high-impact consumer and dealer workflow problems to solve with agentic experiences (guided buying, vehicle matching, trade-in optimization, finance pre-qualification, appointment scheduling, Checkout). Define and deliver AI agent workflows that can reason, invoke tools/APIs, and complete tasks with human-in-the-loop and escalation paths. Translate business objectives into PRDs, epics, user stories, acceptance criteria, and success metrics. Partner with Data/AI and Engineering to define agent architecture requirements, tool/function calling, workflow orchestration, latency, and more. Establish quality and safety guardrails: evaluation frameworks, prompt/tooling guidelines, PII handling, policy enforcement. Drive experimentation and measurement (A/B testing, staged rollouts, feature flags, continuous improvement). Work cross-functionally to align stakeholders, manage dependencies, and ensure readiness for go-to-market and support. Act as a product leader at Staff level: mentor other PMs, set product standards, and influence direction across teams.
Required Qualifications
- 7+ years of Product Management experience with customer-facing SaaS, eCommerce, marketplace, or workflow products
- Experience building AI-first products (e.g., AI agents, agentic workflow automation)
- Strong understanding of AI product risks, quality, safety, privacy, and human-in-the-loop design
- Excellent communication and stakeholder management skills; ability to write crisp product narratives and decision documents
- Ability to work deeply with Engineering and Data/AI teams; discuss tradeoffs across quality, latency, cost, and operational constraints
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