Staff Product Manager
$185,000–$244,000 year
HybridNew York City, New York, United States
Job Summary
Own the highest-leverage surfaces in consumer finance: how we reach consumers, communicate with them, and earn trust to turn missed payments into fresh starts. Drive opinionated strategy and experiments that prove what works across outbound channels, tuning systems to learn what to say and when without human intervention. Build LLM infrastructure for chatbots, voice, email, and text that adapts to borrowers in real time, pushing AI deeper into workflows than the industry allows. Decompose problems to root causes quickly and make high-stakes decisions with incomplete information, balancing speed with ethical and legal constraints. Lead end-to-end product strategy from 0 to 1, setting standards that let teams make good calls without your direct involvement. Operate in a decentralized environment where candor beats comfort and writing scales clarity, working in person three days a week in our Nolita office.
Required Qualifications
- 5+ years as a Product Manager
- You've owned a product strategy end to end and it moved something real
- You love building 0 to 1
- You already push LLM tooling deep into your own work and want to go further than anyone has let you
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
- You'll set the standards that let the team decide without you in the room
- You'll build toward outbound that tunes itself, learning what to say and when without a human in the loop
- You'll push it further into the work than almost any company you've worked at
- You'll build the skills and workflows the rest of the company runs on
- You'll push it further into the work than almost any company you've worked at
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