Staff Product Manager, Document & Knowledge Platform
On-siteSan Francisco, California, United States
Job Summary
Own the product vision and roadmap for the document and knowledge management platform, balancing near-term customer needs with long-term AI investments. Drive end-to-end product development by leading cross-functional teams to ship features from ideation through launch, while partnering deeply with engineering on technical and architectural decisions. Champion customer needs by collaborating with Customer Success, Sales, and domain experts to translate workflows into actionable requirements, and scale platform capabilities including file management, AI-enabled search, document extraction, and secure sharing. Influence product direction across the organization from individual contributors to executive leadership. This role is based on-site in San Francisco, CA, and requires 8+ years of product management experience.
Required Qualifications
- 8+ years of product management experience
- at least 3 years at a Staff or Senior PM level at a high-growth technology company
- Proven track record owning and scaling complex platform or infrastructure products
- ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains
- Strong technical acumen
- ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures
- Experience building products that handle sensitive data with robust security, compliance, and access control requirements
- Excellent communication and influence skills, across all levels from engineers to executives
- Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity
- Sharp product sense with attention to both high-level strategy and fine-grained implementation details
- This role is based on-site in San Francisco, CA
- Visa sponsorship is not available for this position
Desired Qualifications
- Experience with AI/ML-powered products, semantic search, retrieval systems, or document processing pipelines
- Background in legal technology, professional services, or deep understanding of law firm workflows and enterprise legal operations
- Experience with enterprise integrations — APIs, authentication frameworks (SSO/SCIM/OAuth), and third-party DMS platforms
- Prior experience at a company during a high-growth stage (Series B through IPO)
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