Staff Performance Manager
On-site · Minden, Nevada, United States
Job Summary
Onsite Staffing Manager responsible for day-to-day supervision of personnel at the client site, coaching and evaluating staff, coordinating recruitment and hiring for assignments, maintaining timekeeping and payroll accuracy, providing productivity and headcount reports, managing employee relations (coaching, performance reviews, removals, exit interviews), conducting onsite orientation and safety training, handling workers’ compensation reporting, participating in service reviews, and acting as liaison between the branch and the client; requires strong customer service orientation, HR/data management skills, and ability to lead diverse teams in a process-driven environment.
Required Qualifications
- Experience in a customer service role responsible for multi-level client communication
- HR and data management experience
- Demonstrable success managing a team or process
- Familiarity with a heavy process-oriented environment
- Able to lead, organize and build effective and diverse teams
- Must have seasoned critical thinking and problem-solving skills
- Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
- Ability to communicate professionally and effectively across all platforms
- Able to listen and respond to information effectively and influence decision makers
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