Staff Performance Coordinator (Temporary Assignment) Bilingual- fluent in Spanish & English
On-siteJessup, Maryland, United States or Hanover, Maryland, United States
Job Summary
Coordinate resolution of all workforce issues with vendors and client partners while educating clients on guidelines and setting expectations for handling employee issues. Conduct onboarding, I-9s, and background checks, collect required documents, and deliver customized new hire orientations. Run reports using CRM, Power BI, and time/attendance software to identify challenges and escalate issues. Process payroll, track attendance and wage compliance, coach associates on attendance policies, and conduct ABC performance reviews. Walk candidates through the client facility, covering 3 to 5 miles daily, and participate in whiteboard meetings to understand daily order fill goals. Investigate safety incidents and execute the safety observation program. This temporary assignment requires fluency in Spanish and English, with hands-on experience in logistics or manufacturing preferred.
Required Qualifications
- Bilingual - fluent in Spanish & English
- Hands-on experience in a logistics or manufacturing environment
- Experience in a customer service role responsible for client communication
- Data management experience
- Familiarity with a heavy process-oriented environment
- Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
- Able to understand client goals and how they measure success
- Able to work independently and with a team
- Practical experience and comfort with using Microsoft Office products
Desired Qualifications
- HR experience is preferred
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