Sr. Vice President & General Manager
$121,865–$246,074 year
RemoteUnited States
Job Summary
Lead Operations, Marketing, and Editorial functions to drive revenue, membership growth, and annual EBITDA goals. Cultivate member relationships, transition lapsed members, and optimize technology channels to improve satisfaction and renewals. Oversee the Hideaway Report content, reduce cancellations, increase conversions, and enhance preferred partner sales. Analyze travel data to identify cost savings and productivity opportunities while strengthening vendor relationships and industry networks. Manage full P&L responsibility, including forecasting, modeling, and workforce optimization. Support hotel auction growth and lead team communications to foster a collaborative culture.
Required Qualifications
- 10+ years of leadership experience in travel agency operations, process improvement, or operations management
- Strong financial acumen, including reporting, forecasting, modeling, workforce optimization, and investment/value analysis
- Demonstrated strategic planning, analytical problem-solving, and innovation skills
- Proven ability to lead large teams, major projects, integrations, and change management initiatives
- Excellent interpersonal, negotiation, conflict resolution, team-building, and cross-functional leadership skills
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