Sr. Vice President & General Manager

Lead Andrew Harper's key brand functions, including Operations, Marketing, Membership, Supplier Relations, and Editorial, driving revenue, membership growth, and annual EBITDA goals. Cultivate strong member relationships and industry networks while evaluating preferences to identify innovation and operational productivity opportunities. Develop strategies to grow and retain members, oversee marketing communications for partnerships and benefits, and optimize technology channels for engagement and renewals. Manage editorial content, travel expenses, and the annual editorial calendar to maintain quality. Collaborate with operations leadership to reduce cancellations, increase conversions, improve satisfaction scores, and drive sales to preferred partners. Support hotel auction growth, strengthen vendor relationships, and lead the technology roadmap for app adoption and site optimization. Foster a collaborative work environment, monitor team performance, and manage full responsibility for the P&L, including analyzing data to identify growth and cost savings.